Refund & Cancellation Policy

Refund & Cancellation Policy
We want our customers to have a good shopping experience.

Order Cancellation: Orders may be cancelled before they are dispatched. Once an order has been dispatched, cancellation may not be possible.

Damaged or Incorrect Product: If you receive a damaged, defective or incorrect product, please contact us as soon as possible with your order details and photographs/videos of the product. We will review the request and provide an appropriate resolution.

Refunds: Approved refunds will be processed through the original payment method where applicable. Refund processing time may depend on the payment provider or bank.

Products that have been used, damaged by the customer or returned without the required information may not be eligible for a refund.